Note: This Recall Only Involved Heaters Sold or Serviced Between 11/2002 & 02/2005 and is no longer an active recall per Webasto.
If you have any questions or concerns about your heater, please call for assistance
|Webasto DBW 2010 Burner Tube Safety Recall #05E-015|
| Webasto has uncovered a potential issue
with the burner tube of the DBW 2010 coolant heater manufactured after November 2002
and prior to February 05, 2005 where the stainless
steel wall of the burner tube is in some cases
made out of material that is not within specification, and in those cases could fail
prematurely. If such a failure occurs, the
surface temperature of the exhaust tubing exiting from the heater can increase significantly
potentially ignite combustible materials in or around the installation area of the heater
resulting in a fire which could cause personal injury.
Occupants may notice an increase in noise relating to such an occurrence and may
observe heat related discoloration of components of the heater's exhaust system.
In some cases the exhaust may actually glow red hot.
Please note that the burner tube is also supplied as Webasto replacement / spare part no. 265-53A and may have been fitted into your DBW 2010 during routine maintenance or repairs during this same time period.
Here is a list of the serial numbers of suspect heaters manufacturered between November 2002 and February 05, 2005. This serial number should be clearly marked on a decal on the exterior of your heater.
#100265 through #100959|
#200040 through #200775
#219442 through #219545
#228868 through #229116
#300905 through #302449
#400212 through #402002
#700000 through #704500
#705501 through #706056
#707001 through #707498
#800000 through #801300
#802002 through #802066
If you believe you are the owner of a DBW 2010 coolant heating system that may be affected by this recall,
we urge you to not use your heater and contact Sure Marine Service at (206)784-9903 or (800)562-7797
or contact Webasto Products Of North America
at (800)432-8371 and arrange to have the burner tube replaced.
Please note that the burner tube is also supplied as Webasto replacement / spare part no. 265-53A and may have been fitted into your DBW 2010 during routine maintenance or repairs during this same time period even if your serial number is not listed above.
Please contact us at (800)562-7797 with questions concerning this issue. If you call, please have the serial number of the heater available.
For detailed instructions regarding replacement of the 265-53A combustion tube Click Here
Sure Marine Service Inc.
5320 28th Avenue NW, Seattle, Washington 98107
800-562-7797, 206-784-9903, Fax: 206-784-0506